Req ID:
Job Function: Ocean Freight
Full:Time/Part:Time: Full:time
Contract Type: Permanent
Job Level: Management

Office Location: Toronto (YYZ)

Travel Required: 0

Start Date: 06/01/2017

The Panalpina Group is one of the worlds leading providers of supply chain solutions, combining its core

products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor:made

end:to:end solutions. The Panalpina Group operates a global network with some 500 offices in more

than 70 countries, and employs around 16,000 people worldwide.

We are looking to hire a Ocean Import Billing Supervisor to lead the BSC billing team in all cost and billing disciplines and ensure operational excellence, high productivity and customer satisfaction.


* Ensure timely and accurate billing as per billing SOP / job costing
* Complete understanding of E Billing,
* Review vendor invoices for rate accuracy
* Responsible for Shipping Run (?)
* Maintain file order process
* Ensure highest customer service provided to PA BUs
* Communication with Customer Service teams, Panalpina import houses and agents
* Monitoring and organization of the all billing activities
* Clarification of irregularities with team members and other internal or external parties
* Quality and compliance responsibilities under IMS / attention given to predetermined processes, SOPs
* Performing daily stand up meetings with team members
* Drive continuous improvement of team and related processes
* Ensure proper training and education of the department staff and procure cross:training
* Evaluate staff performance on a regular basis and annually through the PEAR process
* Monitor / handle administrative functions
* Organization of staff resource planning


* Industry experience: minimum 5 years
* Management experience: minimum 2 years


* People Management and Leadership, i.e. Recruitment, Selection, Training and Development, Coaching, Performance Management, succession planning
* Organizational Skills (prioritize, plan, assign and control)
* Decision:making capabilities
* Motivate and inspire team members
* Lead by setting a good example (role model) : behavior consistent with words
* Facilitate problem solving and collaboration


* Fluent in English, second language an asset

Specifics for Job / Environment

* Operational know:how
* Thorough knowledge and understanding of Import environment
* Comprehensive understanding of PA (strategy and products)
* Advanced competency in all aspects of business administration
* Self:organization of the own working space and the tasks assigned under the operational requirements
* Decide and enforce corrective measures to ensure operational excellence
* Process ownership and enforcement of BSC Organization


If you wish learn more about this opportunity please apply panalpina/www/global/en/home/careers.html

Panalpina Inc. is an Equal Opportunity Employer : Panalpina Inc. souscrit au principe d’équité en matière d’emploi

*Panalpina welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process including recruitment, assessment, selection and hiring stages. or call should you require any accommodations.

To apply for this job please visit the following URL: https://www.tiptopjob.com/jobs/67684491_job.asp?source=trovit