Overview

An experienced Service Desk Lead for the Banking and Finance Industry is required is required for an early start.
Essential Skills:
Experience in leading a IT Service Desk team Experience in the Banking and/or Financial Services Industry Ability to handle high number of calls and incidents Experience in Creating Users and User Access Experience in handling various applications Experience of working in an Automobile dealership is highly desirable Experience of handling Brokers Strong experience on escalation Management and Reporting Ability to meet the call handling time to ensure call logging queues are kept to a minimum Experience on Active Directory If the above sounds like THE perfect opportunity for you, then kindly send your DETAILED resume in Word format to Aroop Banerjee at Pro:Active Humane in Resources on (see below) or for any further information, please feel free to call us


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