PURPOSE and OVERALL RELEVANCE FOR THE ORGANIZATION:
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Ensures that overall sales and profitability goals for the store are met
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Providing training to all associates
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Assisting the store manager in the development of staff in compliance with adidas retail growth objectives and support the store’s succession plan
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Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.
KEY RESPONSIBILITIES:
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Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, (monthly planner) using sales ratio performance balance.
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Assists the store manager by evaluates employees’ performance on a day:to:day basis
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Assists the store manager to spot talents, potentials and training needs
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Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies
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Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
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Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
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Maintains personnel files to company standards.
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Assure adherence to all company systems and procedures.
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Maintain confidentiality of adidas retail operating information.
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Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
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Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level.
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Assure adherence to adidas retail visual presentation guidelines.
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Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
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As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
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Resolving customer complaints.
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Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
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Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
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Other duties may be assigned
KNOWLEDGE, SKILLS AND ABILITIES
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
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Ability to write routine reports and correspondence.
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Ability to speak effectively before groups of customers or employees of an organization.
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Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
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Ability to use MS word, excel, outlook, and point of sale systems.
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Ability to communicate effectively in English, both written and oral.
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Ability to exercise good judgment and decision:making skills.
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Excellent verbal and written communication skills.
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Ability to effectively present to moderate size groups.
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Ability to attend work in a regular and predictable manner.
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Knowledge of how to supervise others.
KEY RELATIONSHIPS:
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Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions,
REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:
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Matric Certificate
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Minimum 2 years of experience in a leadership role
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4+ years of retail experience
To apply for this job please visit the following URL: https://www.tiptopjob.com/jobs/133449904_job.asp?source=trovit