PURPOSE and OVERALL RELEVANCE FOR THE ORGANIZATION:
stylemargin:bottom:0.0cm;margin:top:0.0px:
:
To manage all transactions with customers accurately and efficiently, on the POS system.
:
Receiving payments and issuing receipts, gift:wrapping packages, and keeping track of all cash and credit transactions.
:
Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction.
:
To ensure all House Of Retail policies, rules and procedures are adhered to at POS.
KEY RESPONSIBILITIES:
stylemargin:bottom:0.0cm;margin:top:0.0px:
:
Manage transactions with customers using cash registers.
:
Scan goods and ensure pricing is accurate.
:
Collect payments whether in cash or credit and promote PJN as an option of payment
:
Issue receipts, refunds, change or tickets.
:
Redeem coupons and vouchers.
:
Cross:sell products and introduce new ones.
:
Sell add:ons to customers to increase UPT.
:
Resolve customer complaints, guide them, and provide relevant information.
:
Greet customers when entering or leaving the store.
:
Maintain clean and tidy checkout areas.
:
Track transactions on balance sheets and report any discrepancies.
:
Bag packages.
:
Handle merchandise returns and exchanges
:
Ensure all till documents signed and filed accordingly
:
Driving CRM and NPS as a last point for customer contact in store.
:
Familiarize yourself with the digital dashboard to have better understanding of performance and tracking
:
Sales responsibilities.
:
Replenishment of sales floor.
:
Housekeeping.
KEY RELATIONSHIPS:
stylemargin:bottom:0.0cm;margin:top:0.0px:
:
Customers, Peers, POS supervisor, Store Manager and Deputy Manager.
KNOWLEDGE, SKILLS AND ABILITIES:
stylemargin:bottom:0.0cm;margin:top:0.0px:
:
Basic PC knowledge.
:
Familiarity with electronic equipment, like cash register and POS.
:
Strong numeracy skills.
:
Attention to detail.
:
Strong communication and time management skills.
:
Customer satisfaction oriented.
REQUISITE EDUCATION AND EXPERIENCE:
stylemargin:bottom:0.0cm;margin:top:0.0px:
:
2:4 years work experience as a Retail Cashier or in a similar role in sales of years of retail experience
:
Matric certificate
To apply for this job please visit the following URL: https://www.tiptopjob.com/jobs/133626127_job.asp?source=trovit