PURPOSE and OVERALL RELEVANCE FOR THE ORGANIZATION:
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To manage all transactions with customers accurately and efficiently, on the POS system.
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Receiving payments and issuing receipts, gift:wrapping packages, and keeping track of all cash and credit transactions.
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Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction.
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To ensure all House Of Retail policies, rules and procedures are adhered to at POS.
KEY RESPONSIBILITIES:
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Manage transactions with customers using cash registers.
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Scan goods and ensure pricing is accurate.
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Collect payments whether in cash or credit and promote PJN as an option of payment
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Issue receipts, refunds, change or tickets.
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Redeem coupons and vouchers.
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Cross:sell products and introduce new ones.
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Sell add:ons to customers to increase UPT.
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Resolve customer complaints, guide them, and provide relevant information.
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Greet customers when entering or leaving the store.
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Maintain clean and tidy checkout areas.
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Track transactions on balance sheets and report any discrepancies.
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Bag packages.
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Handle merchandise returns and exchanges
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Ensure all till documents signed and filed accordingly
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Driving CRM and NPS as a last point for customer contact in store.
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Familiarize yourself with the digital dashboard to have better understanding of performance and tracking
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Sales responsibilities.
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Replenishment of sales floor.
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Housekeeping.
KEY RELATIONSHIPS:
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Customers, Peers, POS supervisor, Store Manager and Deputy Manager.
KNOWLEDGE, SKILLS AND ABILITIES:
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Basic PC knowledge.
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Familiarity with electronic equipment, like cash register and POS.
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Strong numeracy skills.
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Attention to detail.
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Strong communication and time management skills.
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Customer satisfaction oriented.
REQUISITE EDUCATION AND EXPERIENCE:
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2:4 years work experience as a Retail Cashier or in a similar role in sales of years of retail experience
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Matric certificate
To apply for this job please visit the following URL: https://www.tiptopjob.com/jobs/133455584_job.asp?source=trovit