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Technical Expert, Underground Dispatch Specialist

  • Permanent
  • , papua

Provide technical assistance and support for the governance, optimization, continuous improvement, and long:term development of PTFIs underground operational systems, including Pitram, Deswik OPS, and related operational technology platforms. Responsible for ensuring data integrity, standardization, system utilization, and sustainable business processes across all underground mining operations. Identify improvement opportunities through operational data analysis and lead business improvement initiatives that enhance productivity, efficiency, decision:making, and operational performance. Support and mentor national counterparts in all points mentioned. This Technical Expert role requires not only technical expertise, but also the ability to transfer knowledge to others within the organization in a multicultural environment. This position involves gaining a comprehensive understanding of the Indonesian and Papuan culture, as well as building relationships, solving problems creatively as a team, and effectively communicating in different styles. The Technical Expert must also have a continuous learning mindset, be patient, adaptable, and able to work in an environment where work and personal life mix. Additionally, a strong sense of collaboration, mentoring, coaching, questioning, and influencing skills are essential for success in this role.

Additional Responsibilities:

Health and Safety

:Collaborate with related parties to direct, communicate, and control the companys safety, health and environmental policies and procedures implementation, including conducting safety meetings to promote in team the awareness of safety and environmental issues especially when working in an underground mine.
Operations Systems Governance and Support

:Act as the site owner and technical authority for Pitram, Deswik OPS, and associated underground operational systems.
:Establish and maintain system governance standards, data structures, naming conventions, workflows, and business rules across all underground operations.
:Ensure consistency of operational data collection, classification, and reporting standards between DMLZ, GBC, KL, and future underground operations.
:Monitor system performance, data quality, and user compliance to ensure reliable decision:making and reporting.
Data Integrity and Quality Management

:Develop and implement processes to continuously monitor data accuracy, completeness, and reliability.
:Lead regular audits of operational data and system configuration to identify inconsistencies and improvement opportunities.
:Collaborate with engineering, operations, planning, maintenance, and MIS teams to resolve data quality issues.
:Maintain master data governance for equipment, locations, activities, crews, materials, delays, and operational reporting structures.
Deswik OPS Implementation and Sustainment

:Continue the deployment, stabilization, and optimization of Deswik OPS across underground operations.
:Coordinate with vendors, MIS, operational stakeholders, and engineering teams to ensure successful adoption and integration.
:Lead business process reviews to align operational workflows with system capabilities.
:Develop transition plans and change management strategies supporting the evolution from legacy processes to integrated digital workflows.
Business Improvement and Analytics

:Analyze operational performance data to identify bottlenecks, inefficiencies, and opportunities for improvement.
:Develop dashboards, KPIs, and analytical tools to support operational decision making.
:Lead cross:functional continuous improvement initiatives utilizing operational systems data.
:Quantify business value, productivity gains, cost reductions, and operational improvements resulting from system enhancements and process changes.
Strategic Development and Technology Roadmap

:Develop and maintain the long:term Underground Operations Systems roadmap.
:Evaluate emerging technologies and identify opportunities to
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